Shipping policy
Dispatch & cut-off times
All orders placed before 2:00 PM (Monday–Friday) are dispatched the same day. Orders placed after 2:00 PM or over the weekend ship the next working day.
• UK: FREE on orders over £50
• Europe: FREE on orders over €60
• USA: FREE on orders over $100
| Destination | Service & Transit Time | Cost |
|---|---|---|
| UK Standard | Royal Mail Tracked 48 (2 Days) | £3.95 |
| UK Express | Royal Mail Tracked 24 (Next Day) | £5.95 |
| Western Europe | Tracked (2–4 Days) | €7.95 |
| Eastern Europe | Tracked (3–5 Days) | €7.95 |
| United States | Tracked (5–7 Days) | $11.95 |
| Rest of World | Tracked (5–7 Days) | $11.95 USD |
Regional country directory
Western Europe (2–4 days): Andorra, Austria, Belgium, Denmark, Finland, France, Germany, Iceland, Ireland, Italy, Luxembourg, Monaco, Netherlands, Portugal, San Marino, Spain, Sweden, Switzerland, Vatican City.
Eastern Europe (3–5 days): Albania, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Estonia, Greece, Hungary, Kosovo, Latvia, Liechtenstein, Lithuania, Malta, Moldova, Montenegro, North Macedonia, Norway, Poland, Romania, Serbia, Slovakia, Slovenia.
Rest of World (5–7 days): Australia, Canada, Israel, Qatar, United Arab Emirates, and all remaining global destinations.
Customs & duties
United Kingdom: There are no customs charges or import duties on UK orders. All UK orders are dispatched from stock held within the UK, so no additional customs or duty fees will apply.
Europe: Orders shipped to European destinations are sent duties unpaid (DDU). This means your order may be subject to local customs duties, import taxes, VAT, or other fees upon arrival in the destination country. Any applicable charges are the responsibility of the customer and are not included in the price paid at checkout.
United States: For orders shipped to the United States, any applicable customs duties and import charges will be calculated and displayed at checkout, so you can see these costs before completing your purchase.
International orders may occasionally experience delays during customs clearance. These delays are outside of our control and are not included within our estimated delivery times.
Incorrect Addresses, Failed Deliveries & Customs
Customers are responsible for providing a complete and accurate delivery address at checkout. Please check your delivery details carefully before placing your order.
In the event an item is returned to us due to an inaccurate address, failed delivery attempt, uncollected parcel, or failure/refusal to accept the shipment through customs, all costs incurred by us - including return shipping fees, customs charges, and associated transportation expenses - may be deducted from any eligible refund.
Should you request the order to be re-dispatched, you will be required to cover any new postage charges.
